Terms & Conditions

Welcome to our website, a service of Language Vine. Please read these Site Terms and Conditions before you use this website. By using this website, you agree to abide by the terms of this agreement and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you don't agree to these terms, then you may not use this website. Failure to abide by the terms laid out in these terms may result in the termination or suspension of your account and/or subscription. We reserve the right to change these terms at any time without notice. By continuing to use the website after we post any changes, you accept and agree to this agreement, as modified.

Content and Linking

This website is for general informational purposes only. Although we make reasonable efforts to ensure that any information we post to this website is both timely and accurate, errors may appear from time to time. This website may not be updated daily, and certain information may not be the most current information available. Before you act on information you've found on our website, you should independently confirm any facts that are important to your decision. Language Vine is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others to whose sites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by Language Vine or its licensors. We welcome links to the homepage of our website. You are free to establish a hypertext link to this site so long as the link does not state or imply any affiliation, connection, sponsorship, or approval of your site by Language Vine. We do not permit framing or inline linking to our website or any portion of it.

Ordering Products and Services

You may be able to order certain Language Vine services through this website. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this website. To obtain access to certain services on our website, you may be required to register. As part of any such registration process, you will select a username and a password. You agree that the information you supply during that registration process is accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person other than yourself. Language Vine reserves the right to reject or terminate any username that, in its judgment, is deemed offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account.

Fees

The right of access granted under these Terms is effective only upon payment of the subscription fees.

Language Vine offers three subscription plans (1 month, monthly and 3 months).

Monthly Subscriptions automatically renew, therefore Language Vine will charge the subscription fees directly to your credit card after every one-month period (unless you cancel the subscription - see below for more details on cancellation terms). Language Vine will charge the Monthly Subscription fees on the same date of each corresponding month.

You may cancel the Monthly Subscription at any time. After cancellation, Language Vine will discontinue billing for this particular subscription. It is your sole responsibility to completely and fully cancel the monthly payment cycle. Email requests for cancellation cannot be guaranteed or construed as proof of cancellation. The 1 month and 3 months subscriptions will not renew automatically.

Teaching Services Class Rescheduling

The following policies apply specifically to Language Vine Converation, Individual and Comprehensive Plan subscribers:

Subscribers may reschedule classes or private tutoring sessions at no extra cost, providing notice is given (via email or telephone) at least 24 hours in advance of the scheduled class or private tutoring session.

1. National Holidays

Please note the dates of upcoming Language Vine United States national holidays. Lanuage Vine teachers will not be available to teach during these dates:

United States National Holidays 2010-2011

Labor Day

September 6, 2010

3rd - 5th April (Saturday - Monday, inclusive)

Thanksgiving

November 24 and 25, 2010

Christmas

December 24, 2010

New Years

December 31, 2010

Memorial Day

May 30, 2011

Independence Day

July 4, 2011

2. Rescheduling your classes

We are happy to reschedule your class times in the case of illness or holiday leave. Should you need to do so, we require that you contact your teacher at least 24 hours in advance. The following policies also apply:

3. Changing teachers

Should you feel dissatisfied with your Language Vine teacher for any reason, you may apply to change teachers via email: leadinstructor@languagevine.com. We will ask you to complete a simple evaluation form and provide your reasons for changing. You will be able to start with your new teacher within one month.

4. Language Vine Liabilities

In the event that Language Vine is responsible for the cancellation of any small group class or private tutoring session, a customer service advisor will reschedule the lesson and (where appropriate) replace the teacher as soon as possible, within one month.

Language Vine will ensure the affected user is compensated for inconvenience caused by extending his or her subscription, calculated on an individual basis.

Group usage

All accounts are intended as individual accounts and can only be accessed by the specified individual whose email address is used for registration of the account. Language Vine reserves the right to terminate without refund accounts and related subscriptions that are being shared beyond the individual user whose email address the account is registered under.

Group discounts are available and will be considered on a case-by-case basis. Please contact: support@languagevine.com for more information.

Promotions

Monthly promotions start and end dates will be determined by the time of publishing said promotion and will end at 12:00 AM the first of the following month Eastern Standard Time unless otherwise stated. Language Vine reserves the right to change the starting and ending dates of a promotion and will be responsible for communicating the changes by way of the designated offer's landing page. Eligibility to receive the promotion will be determined by the time of purchase as indicated by the time entries on Language Vine's servers. Language Vine reserves the right to evaluate and refuse individual claims to receiving the promotion if said individual fails to purchase within the designated time period as reflected on Language Vine's server.

While Language Vine will make every possible effort to contact customers that are eligible to receive the promotion, it is the customers' sole responsibility to contact Language Vine to receive the promotional offer and Language Vine reserves the right to refuse fulfillment of a promotional offer if the customer fails to contact Language Vine within 90 days of expiration of a timed promotional offer or within 180 days of purchase of an open-ended offer.

Trademarks and Copyrights

Although we make this website freely accessible, we don't intend to give up our rights, or anyone else's rights, to the materials appearing on the website. All materials available through this website are the property of Language Vine or its licensors, and are protected by copyright, trademark and other intellectual property laws*. Except for the limited licenses expressly granted to you in this agreement, Language Vine and its licensors expressly reserve all other rights and licenses. You are free to display and print for your personal, non-commercial use information you receive through this website, but you may not otherwise reproduce or modify any of the materials without the prior written consent of their owner. You may not distribute copies of materials found on this website in any form (including by email or other electronic means), without prior written permission from their owner. Of course, you are free to encourage others to access the information themselves on this website and to tell them how to find it. The trademarks, logos, and service marks displayed on the website are registered and unregistered trademarks of Language Vine and others. Nothing contained on the website should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on the website without the written permission of Language Vine or such third party that may own the trademarks displayed on the website. You should assume that everything you see or read on the website is copyrighted material unless otherwise noted, and may not be used except as provided in these Site Terms and Conditions or in the text on the website without the written permission of Language Vine. Language Vine neither warrants nor represents that your use of materials displayed on the website will not infringe rights of third parties not owned by or affiliated with Language Vine. Images of people or places displayed on the website are either the property of, or used with permission by, Language Vine. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Site Terms and Conditions or specific permission provided elsewhere on the website. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

 

Procedure For Making Claims Of Copyright Infringement

If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Language Vine by providing our copyright agent with the following information:

  • The electronic or physical signature of the owner of the copyright or the person authorized to act on the owner’s behalf.
  • A description of the copyrighted work that you claim has been infringed and a description of the infringing activity.
  • Identification of the location where the original or an authorized copy of the copyrighted work exists, for example the URL of the website where it is posted or the name of the book in which it has been published.
  • Identification of the URL or other specific location on this site where the material that you claim is infringing is located; you must include enough information to allow us to locate the material.
  • Your name, address, telephone number and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by you made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Our agent for notice of claims of copyright infringement on this website can be reached as follows:

By mail: Language Vine LLC

405 Lexington Avenue 26th Floor

New York, NY

Or contact us by email.

Disclaimer of Warranties and Liability

Language Vine makes no warranties or representations as to the accuracy of content on the website. Your use of and browsing in the website are at your risk. NEITHER LANGUAGE VINE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE WEBSITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE WEBSITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Language Vine also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website.

Submissions and Postings; Disclosure

Language Vine welcomes your feedback about this website and our products and services. You are solely responsible for any information that you submit or post on this website. By using this website, you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening or illegal material, or any other material that infringes on the ability of others to enjoy this website or that infringes on the rights of others. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this agreement. We reserve the right (but assume no obligation) to monitor, delete, move, or edit any submissions or postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons. We will comply with all requirements of the law regarding disclosure of any submissions or postings on this website to others, including to law enforcement agencies and parties making civil legal requests. We will also comply with any other requirements of the law regarding disclosure of other aspects of your use of this website. Any communications you send to this website or otherwise to Language Vine are deemed to be submitted on a non-confidential basis and become the sole property of Language Vine. Language Vine may, in its sole discretion, reproduce, use, publish, modify, disclose, distribute, or otherwise use these communications in any way and for any purpose. These uses may include, for example, use of the content of any such communications, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communications and without liability to that person.

We reserve the right to rename and/or delete usernames that are deemed vulgar, offensive, or inappropriate.

Personal attacks, defamation, harassment, spam, offensive content, inappropriately aggressive behavior, or other illegal activities are prohibited and may result in your account and/or subscription being suspended and/or terminated without refund.

You are solely responsible for your interactions with other Registrants and Members. We reserve the right, but have no obligation, to monitor disputes between you and other Members.

Miscellaneous

Any claim relating to, and the use of, this website and the materials contained on the website is governed by the laws of the State of Delaware.

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